The Unwritten Manual

The Unwritten Manual is a podcast about the secret playbook behind how work really gets done — the stuff no one tells you but everyone expects you to know. Forget corporate jargon; each ten‑minute episode unpacks the unspoken rules, habits, and hierarchies that truly drive the workplace. In most organizations, the most important expectations are never written down. You’re just supposed to know — when to speak up, when to stay quiet, how decisions really get made, and which signals matter most. When those invisible rules stay unspoken, misunderstandings grow, ideas get missed, and capable people can find themselves stuck or overlooked. Sara, host of The Unwritten Manual , is a trainer and instructional designer who’s spent her career helping teams learn, lead, and actually connect. With master’s degrees in organizational communication and instructional design, she blends research, real‑world experience, and a storytel